Frequently Asked Questions

When was the company established?
1989 in Oliver Springs, Tennessee

What are the hours that I can order?
Office Hours: M- F 8:30 am to 5:00 pm est.

What is the minimum order?
Minimum order is $75.00

What does it cost for shipping?
Shipping % can vary due to the weight per box. Lightweight boxes have a higher shipping cost. The closer to 50lbs in a box, the cheaper the freight per lb. We pass our shipping discounts on to our customers so that shipping costs are the
lowest available. All catalogue pricing is FOB, Oliver Springs, TN.

Is Private Label available?
Some packages such as the 12oz & 6oz trays are available for private labeling.

Do you ship in the summertime?
Yes. We ship ground with
no extra charges for cold packing , on orders over $100. We ship so that product will not sit over the weekend.

How far in advance do I need to order?
It's best if you place your order on Thursday or Friday for shipment the following week. Private label, large orders, and distributor orders require longer lead times, as well as, busier holiday periods.

What type of payments do you accept?
Visa, MasterCard, Discover, and American Express.

Do you offer credit terms?
First orders are credit card. Credit applications must be submitted and approved for 15 day net terms. Accounts inactive for more than I year, must resubmit an application.

Is the fudge made in a commercial facility?
Yes. Country Fresh Food & Confections, Inc. is 3rd Party Audit certified, FDA registered Facility. All aspects of
HACCP, FSMA, metal detection, and biological testing are followed. Country Fresh Food & Confections, Inc. also carries a 11 million dollar liability policy.